792 Greenfield Drive
El Cajon, CA 92021
(619)588-3414
Phone Number: 619-588-3414 | FAX 619-588-3324 | Hours: 8:30-4:00 M-F
24 hour Access: 1-866-828-9307 | Lost/Stolen VISA Credit or Debit 800-301-2424
              

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Ketema FCU   

If you prefer to access automated account information by phone please call

1-866-828-9307    

Upcoming KFCU holidays and important info:

Your credit union's next holiday will be Presidents Day, Monday, February 20th. Please call if you have any questions.  619-588-3414

Remember that your Debit card has daily limits that protect you and your credit union from fraud losses - if you need access to more than the regular daily limit due to a special purchace please call us.

OR if you will be travelling out of the state please notify us so that transactions that seem suspicious because they are not part of your normal pattern of transactions will not be denied to prevent fraud.

 

Ketema FCU Online Access to your Account

For 24 hour access to your account

 dclick here.Check your balance, checks clearing or make transfers. Also, you can use the Online email function to communicate securely any private information such as your account number or address changes. Regular email is not secure and should not be used for these communications. Please call if you have questions.

Ketema FCU Online Access to your VISA Account

Access information about your KFCU VISA & pay your VISA bill securely. Please call if you have any questions.

   d click here

 

Member Resource Center    - click on Help You Thrive below to access Financial Education Tools.

 

Save yourself a bounced check or automatic withdrawal.

Ketema Federal Credit Union processes all files (checks, automatic withdrawals and ATM withdrawals) first thing in the morning (around 8:00) but only after we have checked phone messages, the night drop box and the internet account access e-mail messages. If you need to make a deposit or a transfer, please call us, drop it in the night drop or send us a message via your internet account access e-mail.

Automatic overdraft transfers are $3 and a bounced check is $35.

You can also leave a message if you will be making a deposit later in the day. In this case, the fees will still apply, but we can delay sending the return, possibly saving you fees on the other end. If we do not know you are coming to make the deposit we have to return the check or automatic withdrawal but if you advise us that you will be making a deposit the same day we will hold the item. So let us know-leave us a message.

 Another way your credit union takes good care of you!

Verified By VISA

 

Have you tried to purchase an item online and been asked to fill in information for “VERIFIED BY VISA”? This process adds an extra layer of security to your credit card online purchases by having you signup for a password that you must use with participating merchants when using your VISA to make an online purchase.

But it can be confusing and a little scary when you are prompted for the very information that you know you should protect while you are trying to complete your purchase. If you are suspicious, that is healthy and to be absolutely certain that you are communicating with Verified By VISA you can signup for your password securely right here at ketemafcu.com  before making your purchase online.  Just click on the box above to get started.

Not all merchants require Verified by VISA and you should still never send your private information in response to inquiries. KFCU will never contact you electronically and ask for your information so let us know immediately if you receive anything that pretends to be from us.

If you have any questions about Verified by VISA or any other Credit Union security measures please call.

MEMBERS® Auto and Homeowners Program

You trust Ketema Federal Credit Union to provide you and your family with quality products and services to meet your financial needs. We've joined with a dedicated team of insurance professionals to bring you the MEMBERS® Auto and Homeowners Insurance Program.

  • MEMBERS Auto and Homeowners is the property and casualty coverage solution preferred by the most credit unions and their members.
  • Convenient e-service, pay your bill or make changes to your policy, even report a claim.
  • Receive fast, easy access to claims service 24-hours a day.
  • Obtain a free no obligation quote or locate an agent at the local Liberty Mutual sales office.

         CLICK HERE

The MEMBERS Auto & Home Insurance Program is underwritten by leading insurance companies, including Liberty Mutual Insurance Company and its affiliates, 175 Berkeley Street, Boston, MA. The insurance offered is not a deposit and is not federally insured or guaranteed by your credit union.

_________________________________________________________________________________________  For Accidental Death and Dismemberment Insurance Information Please Click Here

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